One-on-One Tech Help Request Form

Request a 45-minute appointment at the Columbia Public Library to get help with your technology questions. For help at the Southern Boone or Callaway County Public Library, call these facilities directly. A library trainer will help you with your Apple, Android or Windows computer or device. You’ll also learn about related library resources to strengthen your technology skills.

Use the form below to request a 45-minute appointment at the Columbia Public Library during these times:

  • 1-1:45 p.m. every Tuesday
  • 3-3:45 p.m. every Friday
  • 10:15 a.m., 11:15 a.m. and 12:15 p.m. on select Saturdays

* required

Contact Information


Tech Information

Tuesdays, 1-1:45 p.m.
Fridays, 3-3:45 p.m.
Saturdays, 10:15-11 a.m.
Saturdays, 11:15-12 p.m.
Saturdays, 12:15-1 p.m.
First available appointment

Guidelines for One-on-One Appointments

  • We require at least one week’s notice to prepare for your appointment.
  • Limit of one appointment per month.
  • You must be a library cardholder living in Boone or Callaway County.
  • If you bring your own device, you must bring any necessary passwords and cords. Please make sure your device is fully charged.
  • We are unable to update software, perform factory resets, reset lost or forgotten passwords, back up your computer, repair equipment, or troubleshoot hardware and software malfunctions.

Please note that submission of this form does not constitute an appointment. A staff member will contact you within three business days to finalize your appointment date and time.
I have read and agree with the guidelines listed above.*

For more in-depth training on a specific topic, please see our full calendar of technology classes. The library also offers free online video tutorials for Apple, Android and Windows devices and computers through Log in with your library card; your PIN is your birthdate (MMDDYYYY).