Taxpayer Assistance and Information Guide

Library staff will help you find forms or information; they are not, however, qualified to help you fill out forms or to provide tax advice.

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Tax Forms | Taxpayer Assistance | Federal Tax Information | Missouri Tax Information | Where’s My Refund?

Tax Forms

The library will have very limited quantities of the basic federal forms from the IRS. These are available to you at no cost. Please note:

  • The IRS is no longer providing paper copies of Publication 17 for libraries to distribute. We will have a very limited amount of instruction booklets for the 1040 form.
  • The MO Department of Revenue does not provide paper forms for libraries to distribute.

You can download and print your own federal forms and instructions or Missouri forms. (Printing from library computers costs 10¢ per page.)

Local Taxpayer Assistance

Free Tax-Aide Counseling provided by AARP

No appointments necessary. First come, first served.

  • Callaway Senior Center, 531 Commons Drive, Fulton, MO, (573) 642-2458
    • February 1-April 15, 2020
    • Mondays, Wednesdays and Fridays, 9 a.m. – Noon.
    • Please bring previous year tax returns/personal forms
      when you come for assistance.
    • Preference given to seniors and low-income residents; however, all are welcome.
  • Salvation Army, 1108 W. Ash Street, Columbia, MO, (573) 442-3229
    • February 3-April 15, 2020
    • Mondays, Tuesdays and Thursdays 11 a.m.-2:30 p.m.

Volunteer Income Tax Assistance (VITA)

VITA volunteers provide free basic tax assistance for low to moderate income taxpayers.

Assistance with Property Tax Credit

Services for Independent Living (includes the organization formerly known as Boone County Council on Aging)
1401 Hathman Place, Columbia, MO 65201
Call (573) 874-1646 for appointment to file Property Tax Credits if you are not completing a tax return.

Federal

Federal Tax Information
Internal Revenue Service
Electronic Filing Information
Free File (Free Electronic Filing)
Forms & Publications Orders (800) 829-3676
Recorded Tax & Refund Information (800) 829-4477
Tax Assistance (800) 829-1040
Taxpayer Advocate Service (877) 777-4778
TTY/TDD Help (800) 829-4059

Mailing Address for Federal Tax Returns (Missouri Residents)

If you are enclosing a check or money order, mail your return to:

Internal Revenue Service
P.O. Box 37008
Hartford, CT 06176-7008

If you are not enclosing a check or money order, mail your return to:

Department of the Treasury
Internal Revenue Service
Kansas City, MO 64999-0002

Missouri

Missouri Department of Revenue Tax Assistance Center

Truman Building, 301 W. High St., Room 330, Jefferson City, MO, (573) 751-3505

The MO Department of Revenue is no longer providing paper forms for libraries to distribute. You can download and print your own Missouri forms. (Printing from library computers costs 10¢ per page.)

Missouri Tax Information
MO Department of Revenue
Electronic Filing Information
Customer Assistance (573) 751-3505
Previous Return & Form Questions (573) 751-5337
Forms by Fax (573) 751-4800
TTY/TDD Help (800) 735-2966

Mailing Addresses for Missouri Tax Returns

If you are expecting a refund, mail your return to:

Individual Income Tax
P.O. Box 500
Jefferson City, MO 65106-0500
Phone: (573) 751-3505

If you owe, mail your return to:

Individual Income Tax
P.O. Box 329
Jefferson City, MO 65107-0329

Where’s My Refund?