Taxpayer Assistance and Information Guide
Library staff will help you find forms or information; they are not, however, qualified to help you fill out forms or to provide tax advice.
Volunteer to Be a Tax Preparer
For the last several years, the Columbia Public Library, in partnership with local volunteers, has offered free tax preparation services. The Volunteer Income Tax Assistance (VITA) program, an IRS affiliate, is gearing up for the 2023 tax season and is seeking more Mid-Missouri volunteers to handle the expected volume.
Visit the IRS Tax Volunteers website to learn how you can help people in your community with their taxes through the Volunteer Income Tax Assistance and Tax Counseling for the Elderly programs.
Tax Forms
The library will have very limited quantities of the basic federal forms from the IRS. These are available to you at no cost. Please note:
- The IRS is no longer providing paper copies of Publication 17 for libraries to distribute. We will have a very limited amount of instruction booklets for the 1040 form.
- The MO Department of Revenue does not provide paper forms for libraries to distribute.
You can download and print your own federal forms and instructions or Missouri forms. (Printing from library computers costs 10¢ per page.)
Local Taxpayer Assistance
Free Income Tax Help 2023 at the Columbia Public Library (for in-state returns only)
The library will begin to take appointments for the VITA tax help service on January 16, and the program will run February 1 – April 15.
Call (573)443-3161 to make an appointment. Appointments will be scheduled during open hours at the Columbia Public Library.
If you have an appointment with VITA tax help, please bring the following items with you to your appointment.
- Copy of the most recently filed tax return
- Identification
- A photo ID for the taxpayer
- Social Security cards and/or ITIN notices and birth dates for every individual on your return.
- Income
- W-2, each employer and other income-related documents
- Social Security, railroad retirement or veteran’s benefits
- All 1099 forms (1099-G, 1099-R, 1099-INT, 1099-MISC, 1099-NEC, etc.)
- Personal business income and expenses
- Deductions
- Dependent care provider info
- Education 1098s and student loan payments
- 1098 form showing home mortgage interest
- Health insurance and out-of-pocket medical costs
- Long-term care insurance receipts
- Property tax receipts and tax receipts for new car purchase
- Charity receipts
- Health Insurance
- Marketplace health insurance form 1095A
- Income documents for all household members whether claimed as dependent or not, including students living at college, even if they had no coverage for all or part of 2020.
- Property Tax Credit or Rent Credit
- Real Estate tax receipt or rent verification letter with landlord’s name, address and phone number
- For mobile homes, MO form 948 & paid property tax receipt
- For Direct Deposit Tax Refunds
- Checkbook, blank check or account statement showing account number and routing number (not deposit slips or credit/debit card)
The free income tax service is through the VITA program, an IRS affiliate.
AARP Tax Help at Salvation Army, 2023
Salvation Army on Ash Street
1108 W Ash St
Columbia, MO 65203
(573) 442-3229
Starting February 6, tax help will be provided 1:00-4:00 p.m. on Mondays, Tuesdays, and Thursdays by appointment only. Call (573) 442-3229 to make an appointment.
Love Columbia Tax Help, 2023
1209 E Walnut
Columbia, MO 65201
(573) 256-7662
Tax help provided on Fridays. Call (573) 256-7662 to make an appointment.
VITA Tax Help at Family Impact Center, 2023
MU Family Impact Center
105 E Ash St
Columbia, MO 65203
(573) 882-2428
Starting January 30, appointments are done on a WALK-IN basis every Monday from 8:45 a.m.-11:45 a.m. and 1:15-4:15 p.m. (except for MU’s spring break March 27).
Income Tax Assistance Callaway County, 2023
Provided by AARP Foundation and VITA volunteers
Callaway Senior Center
531 Commons Drive
Fulton, MO 65251
(573) 416-0858
Tax Assistance begins February 1, and is by appointment only. Starting January 15, appointments will be made for Monday, Wednesday, and Friday mornings between the hours of 8:00 a.m. and 11:00 a.m. Residents should call this Google Voice Number to schedule an appointment: (573) 416-0858
Information needed: Previous year tax returns, related documents and paperwork
Federal
| Federal Tax Information | |
|---|---|
| Internal Revenue Service | |
| Electronic Filing Information | |
| Free File (Free Electronic Filing) | |
| Forms & Publications Orders | (800) 829-3676 |
| Recorded Tax & Refund Information | (800) 829-4477 |
| Tax Assistance | (800) 829-1040 |
| Taxpayer Advocate Service | (877) 777-4778 |
| TTY/TDD Help | (800) 829-4059 |
Mailing Address for Federal Tax Returns (Missouri Residents)
If you are enclosing a check or money order, mail your return to:
Internal Revenue Service
P.O. Box 931000
Louisville, KY 40293-1000
If you are not enclosing a check or money order, mail your return to:
Department of the Treasury
Internal Revenue Service
Kansas City, MO 64999-0002
Missouri
Missouri Department of Revenue Tax Assistance Center
Truman Building, 301 W. High St., Room 330, Jefferson City, MO, (573) 751-3505
The MO Department of Revenue is no longer providing paper forms for libraries to distribute. You can download and print your own Missouri forms. (Printing from library computers costs 10¢ per page.)
| Missouri Tax Information | |
|---|---|
| MO Department of Revenue | |
| Electronic Filing Information | |
| Customer Assistance | (573) 751-3505 |
| Previous Return & Form Questions | (573) 751-3505 |
| TTY/TDD Help | (800) 735-2966 |
Mailing Addresses for Missouri Tax Returns
If you are expecting a refund, mail your return to:
Individual Income Tax
P.O. Box 500
Jefferson City, MO 65105-0500
If you owe, mail your return to:
Individual Income Tax
P.O. Box 329
Jefferson City, MO 65105-0329
Where’s My Refund?
- Missouri Department of Revenue Refund or Balance Due Status
By phone: (573) 526-TAXX (8299) - IRS (Federal) Refund Status
By phone: (800) 829-4477